LEGAL TERMS & CONDITIONS
RESPONSABILITY
INACLICK – Consulting & Multimedia Services, Lda. (henceforth “INACLICK” or “we”), collective personal ID number 515382388, based in Rua Professor Fernando Fonseca, n. º 10, 7.º Esquerdo, 1600–618 Lisboa, and with email contact: andrejmp@gmail.com is the owner of the website andremourapires.com, in which the access to users is made available for the purpose of providing information about the products and the services offered.
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These terms and conditions are applied when the user, as a consumer, places an order on www.andremourapires.com (and on its related pages).
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Thus, the agreement between the Customer and “INACLICK” is concluded.
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Information and means of contact are also available on the website.
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For an order to be placed, the Customer must accept the terms and conditions described here.
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By accepting, the Customer assumes the agreement with these terms and conditions in full, assuming, thus, that he has read the information about our Privacy and Cookies Policy, thus consenting, in accordance with this, his use of the website www.andremourapires.com.
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INACLICK reserves the right to make any changes to the website that seem appropriate, including the terms and conditions herein, without any prior notice.
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In no case will INACLICK be liable for any loss or damage of any kind that may result from accessing and using the website, for example, in the event that the server on this page contains computer viruses or any other type of component that may cause damage.
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INACLICK will not be responsible for out-of-stock products, typographical or image errors on the website and also errors in product description or specifications, inaccurate prices and price adjustments (such as price changes by suppliers, currency changes) or incorrect information regarding the stock of the products.
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INACLICK has the right to rectify such errors, and at any time, change or update the information. If there is an error in the price of the product(s) ordered by the Customer, INACLICK will notify the Customer accordingly, and will therefore wait for authorization from the Customer to rectify the price and the respective order payment before continuing the order process.
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The images on the website should be considered as illustrations only. Such illustrations don´t guarantee the exact reproduction of its appearance, functionality, or product origin.
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INACLICK is not responsible for any information provided by third parties on the website.
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The website and its content are owned by INACLICK. The information is protected under intellectual property and marketing legislation. This means that trademarks, company name, product names, images and graphics, design, layout and information about products, services and any other content may not be used or copied without prior consent of INACLICK.
FORCE MAJEURE
INACLICK is not responsible for delays caused by circumstances beyond its control, such as labor conflicts, extreme weather conditions, war, fires, thunderstorms, terrorist attacks, changes in regulations, technical problems, electrical outages, failure in telecommunications, or delays in sub-contractor services due to the circumstances described above. These circumstances imply that there is no liability for damages or other consequences.
In the event of any such situation, INACLICK will inform you at the beginning and the end of the situation in question and if these circumstances extend for more than two months, the Customer and INACLICK have the right to cancel the purchase with immediate effect.
EXCHANGES AND RETURNS
When the Customer places an order, he will be asked to share some personal information. The Customer confirms that the information provided is complete and accurate, thus being responsible for any errors in the information shared by him, as described in our exchange and return policy.
Any complaints regarding wrong, damaged or defective prints must be submitted within a maximum of four (4) weeks after the product has been delivered. For lost orders in transportation, claims must be submitted up to a maximum of four (4) weeks after the expected delivery date.
Each product available on the website store is considered a customized product, and as such, exchanges or returns by default are not accepted, except in the cases described below:
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Returned by the Customer – orders returned due to buyer’s regret are not refunded.
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Product returns, as well as size changes, will be processed at the cost and description of the Customer.
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Wrong address – if the Customer provides information regarding the delivery address which is considered insufficient by the carrier the order will be returned. The costs of forwarding to the Customer will thus be charged as soon as it is possible to confirm the update of the address by the same.
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Unclaimed – shipments that are not claimed will be returned, and the costs of resending to the Customer will be charged.
SHIPMENTS
The estimated time for production and finalization of orders are 2 to 7 working days.
The estimated delivery time is 3 working days, depending on the delivery destination.
Deadlines are only an estimate and not a guarantee.
The Customer may receive the order after the estimated delivery time due to issues related to printing, out of stock or shipping delays, such as unsuccessful delivery attempts or difficulties associated with the service.
PRICES
The prices of products in the store include the value of VAT at the rate in force.
Changes in product prices may occur without prior notice.
PAYMENT METHODS
The payment methods available in the store are credit and debit cards (Mastercard, Visa, American Express and Discover).
APPLICABLE LAW AND DISPUTE RESOLUTIONS
Any disputes must be resolved primarily by agreement after discussion with INACLICK. In the event of any disputes, the Customer must submit the respective complaint to the competent entities, such as CACCL - Center for Arbitration of Consumer Conflicts in Lisbon, Deco Protest and / or the Complaint Portal.
Any disputes resulting from these Terms and Conditions will be resolved in the appropriate places, namely by the Lisbon District Court.